How Intelligent Technology Delivers Value Through Adoption

intelligent technology

In the modern healthcare environment, the ability to coordinate care and communicate seamlessly is a basic necessity. Payers and providers alike must work together toward better outcomes with the full complement of their partners. Everyone has a role to play in comprehensive care.

To that end, care teams must have access to longitudinal data on each of their patients – and this data must be delivered in a format that is easily accessible and personalized within each team member’s workflow. Without these capabilities, clinicians spend too much time on tasks and not enough on delivering excellent care to the patients they serve.

Currently, however, the prevailing health IT landscape is not fully meeting the information needs of care teams. Traditional interfaces might place unnecessary process burdens on clinicians, resulting in less time for meaningful patient interactions and more time spent hunched over the keyboard catching up on administrative work — even after hours.

Relief from burnout

After more than a decade of struggling to optimize care and workflows with legacy tools, clinicians are burned out. In a recent report by Elsevier, 71 percent of clinicians in the U.S. said they feel overwhelmed by the current volume of patient data. Even more concerning, a similar number believe that the industry’s digital transformation will only increase their burdens instead of providing relief.

While the outlook seems grim, new technologies are available to change the experience for care teams. They offer clinicians the precise, intelligent insights they need to save time and resources. That means more time for patient care and better results for the organization overall.

With leading-edge technologies and the right partnerships to implement new tools effectively, healthcare organizations can create the streamlined and intuitive workflows they need to succeed in the ever-more-connected healthcare ecosystem.

Key pillars of high-value health IT

The best health IT tools hit the major must-haves for healthcare providers.

First, technology needs to measurably improve outcomes for patients by identifying gaps in care in real time. It can do so by surfacing meaningful and timely information, then sharing this information easily across disparate systems. Addressing care gaps is the key to better health.

Further, health IT tools must be able to draw from all relevant data sources, no matter where they originate. That includes health information exchanges, social determinants of health databases, and external systems.

The patient information must be intelligently aggregated, contextualized, and presented in a personalized experience for the user at the point of care. This isn’t always easy in the highly fragmented health data environment. Often, there’s not enough data or too much data, creating the sense of information overload that causes a distraction for providers.

Similarly, technology tools must actively solve for pain points in the administrative and clinical environment. Onerous and repetitive tasks, such as prior authorizations and referrals, can drain time and energy from providers while creating roadblocks for patient care.

Tools that streamline the process while reducing rework provide benefits to the care team, the enterprise, and the patient. Artificial intelligence is becoming a promising way to address these issues by automating tasks and anticipating what data is required.

And AI is something that providers are anxious to see more of. The Elsevier poll found that 56 percent of physicians believe they will make most of their decisions with the help of AI support tools within 10 years as these capabilities become more sophisticated.

Lastly, technology needs to deliver ROI for the enterprise. Not only must digital tools keep their promises to increase efficiency and reduce avoidable costs, but they also need to address issues of provider satisfaction. When care teams have the relief they need with the user experience they want, they can focus on care and know they’re making a difference in patients’ lives.

With technology platforms that meet these criteria, provider organizations can be certain that they are delivering value – and receiving value – for all in the care continuum.

Achieving results with intelligent technology

Holon is the perfect example of an intelligent platform that enhances existing systems and easily delivers the right information at the right time to any point of care, saving time, reducing costs, and empowering the dedicated healthcare teams who serve us all.

In one recent assessment, a practice using Holon technology realized an 80 percent increase in its care-gap closure rate in just 30 days by leveraging best practices they gained through the adoption framework created by Holon. Such speed to value is exactly the type of results enterprises are looking for.

When it comes to time saved, Holon customers are reporting greater efficiencies on specific tasks and continue to track their positive results.

Holon customers have realized:

  • 30 minutes saved on chart prep prior to patient visit
  • 20 minutes saved per case in clinical triage time
  • 5 minutes saved per referral on communications and data input

Time savings is one of key metrics that produces measurable value at the practice level as well as at the enterprise level. When considering the fact that a typical physician spends two hours on administrative and EHR tasks for every one hour caring for patients, leaders realize Holon’s time-saving benefit helps improve efficiency while positively impacting patient care.

Beyond the point of care, Holon customers also report impressive returns on investment. With budgets stretched and new financial pressures, organizations absolutely need to examine the financial results they gain with every investment made.

Holon customers report positive financial results:

  • 5 percent improvement in revenue capture
  • 15 percent reduction in patient use of the emergency department as part of a combined program

By working closely with Holon’s consultative experts, healthcare organizations are now achieving the results they’ve been looking for. The proof is in our impressive platform utilization thus far in 2022.

This year alone, Holon has tracked:

  • A 46 percent increase in user content engagement
  • A 20 percent increase in platform interaction

It’s clear that Holon delivers value through adoption. The result is that providers can focus on clinical decisions, meaningful relationships with their patients, and closing gaps in care with ease and satisfaction. To see the evidence, download our latest infographic Delivering Value Through Adoption.

 

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