It takes an entire care community to optimize treatment and coordinate care. Don’t let poor communication and process breakdowns get in the way of better outcomes and lower costs.
Employing patented sensing technology, Referrals detects and identifies providers as they log into their EHRs and open patient charts. The application works in the background of the EHR, using its sensors to pull relevant patient data from the EHR into the referral workflow, reducing administrative burden for provider staff, and alerting when new referrals are available for review.
Health systems and provider organizations use Referrals to streamline the referral process, optimize specialist matching, improve communication and collaboration, increase provider and patient satisfaction, save time, and maximize financial outcomes.
Patented sensing technology enables providers and/or referral coordinators to initiate a referral directly from the EHR. Information from the patient chart automatically populates the referral form to start a new referral.
Providers are prompted to select the most appropriate specialist for a patient based on multiple criteria including network and health plan affiliations, provider outcomes data, physical location to home or work, cost, and more. The result is better control over network leakage and optimal referral selections.
Real-time communication between the initiating and referred-to providers is enabled via secure chat, along with attachment upload and sharing, facilitating better care collaboration.
Once a referral is completed, automated messaging – such as text or email – is triggered to close the referral loop between patients and specialists.
Additional functionality enables organizations to track each step from referral order to closed loop along with event timelines, preventing patients from falling through the cracks.
Smart analytics identify leakage trends, cost savings, quality improvements, and more for optimizing processes, clinical outcomes, and financial results.
“[Holon] gives us the opportunity to dip into the ocean of data we are collecting and put it into the workflow in much more discreet and specialized ways than any of those other interoperability mechanisms could conceive of doing.”
