I joined the Holon Solutions team of innovators almost a year ago. I was impressed with the healthcare technology they created to solve an old problem: interoperability. A result of the old problem: frustrated clinical users – spending more time navigating portals, spreadsheets, and paperwork, than with the patients who need their care. I joined the team here because finally the problem was solved with a NEW way of thinking. One of my favorite quotes from Albert Einstein articulates how our team of innovators developed our solution, “We cannot solve our problems with the same thinking we used when we created them.”
We commercially launched our solution in early 2018. In working with our current partners we have received initial metrics and continue to gather more. Our technology removes administrative burden from physicians by delivering patient-specific insights into their workflow, at the point of care, in real-time and agnostic of the EMR. Holon is not an EMR, nor an analytics platform, nor is it an HIE. Instead, we empower those “investments” by exchanging contextual data to the right people at the right time. Holon believes in partnership and collaboration to make healthcare and healthcare IT work better for all. We are a silent partner that has reimagined interoperability. Essentially, Holon enables the physician to focus on the patient – instead of logging into various portals, shuffling through paper-based reports, or trying to read the scribble on a post-it note. Holon equates to 5-minutes of time saved per patient visit for the physician.
I’ve had the pleasure of speaking with several physicians and members of their care teams, to learn first-hand what a savings of 5-minutes per patient visit would mean to them. Here are some of their testaments, when I asked, “If you had an extra 5 minutes of time per patient visit, what would you do?”
Kelly DeLong, PT, DPT, MBA, “Patient education. There’s not enough time for it in general and it is not done enough!”.
Jeff Foreman, MD, “As an internist, time is your most valuable commodity. By freeing up 5 extra minutes per patient visit through more efficient access to clinical information, I can practice the way I was trained. I can obtain a more complete history, examine the patient more thoroughly, and explain the impression and plan to the patient, which should improve compliance with recommended medications, testing and follow up care.”
Alejandro Reti, MD, “If I had 5 extra minutes for each visit, I would use it to spend 1:1 time with them talking about them, their lives, and any preventive health topics that come up. Building the relationship.”
Wendy Scinta MD, MS, FAAFP, FOMA, “As an out-of-network practice, we have the luxury of spacing our patients as we see fit, which gives us plenty of time with each of them. However, if I think back to my Family Practice days, as an Obesity Medicine Specialist now, I would say 5 minutes of lifestyle counseling is worth its weight in gold. We are in a crisis with 70% of our adults and 33% of our children with a weight condition. Research has shown that patients want their physicians to discuss their weight (in a tactful way of course), and actually listen to their suggestions and make an effort to change. Nutritional, behavioral and exercise counseling can begin with just a 5-minute conversation offering 2-3 suggestions. Bringing the patient back for accountability sake is key.”
Joel Epstein, DPM, paints a picture of his office hours along with his perspective, “I see approximately 35 patients a day. That translates to 175 minutes a day saved. I would use this time for 3 things: 1 – Spend more quality time with each patient, 2 – see more patients to make up for the decrease of reimbursement rates, and 3 – enjoy a more balanced life.”
Marc Gunter, MD, “If I had 5 more minutes with each encounter, I think I, and likely all of our Mercy Clinic physicians, would like to use that time to simply listen to our patients more and better understand what they want and need from their healthcare experience.”
Rasu Shrestha, MD, MBA, “I’d use the 5 extra minutes to connect more with my patient and his or her circle of trust.”
Janet McIntyre, PT, MBA, “I would ask three questions (to my patient): What outcome do you most want from this ‘treatment episode’? What can you do to get there? What do you think I can do to help you?”
Thomas Scornavacca, DO, “I would probably use it to look closely for gaps in care or do some education for chronic disease management. It might be nice to use it to get to know people a bit more like the good old times…”
A variety of clinicians, with diverse specialties, at various types of healthcare organizations, throughout the country responded and contributed their perspectives – a huge “THANK YOU” to them. The overwhelming majority of these providers were focused on spending more time with patients. Many side-bar conversations converged around the frustrations of numerous technologies to access radiology reports, review/validate/sort out active medications, research care gaps – all cumbersome and time-consuming tasks burdening physicians and taking time away from the physician-patient relationship, yet necessary.
Who doesn’t want 5 extra minutes? Contact our team to discuss how Holon Solutions can help you.
Julie has spent more than 15 years focused in healthcare information technology, working to deliver innovative solutions that help make the health system work better for all. She has held services and sales roles at organizations from startups to Fortune 500 firms, and from providers to technology companies, equipping her with a unique perspective into customers’ challenges, and enabling her to formulate solutions to meet their needs.
Julie leads sales, marketing, and business development for Holon. Prior to joining Holon, Mann was vice president of regional sales at Optum, where she was responsible for the growth of the Optum Analytics portfolio of technologies and services to the provider market in the northeastern US. Before Optum, she was a regional sales director at Wellcentive (now part of Philips Healthcare). Julie earned her B.S. in business administration and marketing from Le Moyne College, where she was also a captain of the women’s soccer team.