It’s not really my style to be so open or so public with personal experiences, but a few life events have been weighing heavily on my mind of late. These events remind me why I am so passionate about what I do and why I do it. Perhaps an added bonus is that sharing these experiences feels a bit therapeutic, so thank you in advance for indulging me.
My wife and I have been blessed to adopt three children. They are everything to us! My second oldest is named Lilly. When we began the foster-to-adopt process for her with the Texas Department of Family and Protective Services, we were thrilled to welcome her into our home. She was a beautiful child but had significant challenges. Because her birth mother had extensively used drugs and other harmful substances during the pregnancy, Lilly suffered from a number of serious health issues.
We were fortunate to have the personal and public resources to provide treatment for Lilly’s issues, but the volume of issues and the extent of treatments needed was something we did not expect. At one time, we had as many as 12 specialists and therapists who were actively treating her. Each caregiver understood his or her individual role, but collectively didn’t know and couldn’t see how other caregivers were interacting with and treating little Lilly. As parents we were the only ones able to see the big picture and, as a result, were forced to actively coordinate her care. You can imagine the physical and emotional toll this took on our family.
A few years later we were fortunate again to foster-to-adopt Lilly’s younger brother here in Georgia, where we now live. Again, in circumstances similar to Lilly’s, Preston’s birthmother exposed him to drugs and other substances while pregnant. He too subsequently required many of the same treatments. One treatment in particular Preston received was an ophthalmological therapy, which amazingly and dramatically improved his cognitive and reading capabilities. Lilly also received the same therapy, though she was significantly older and didn’t achieve the same dramatic level of improvement that her brother reached. Had she been exposed to it sooner, we firmly believe she would have experienced similar extraordinary benefits as her brother. We wonder what the difference would’ve been for Lilly and for similar children that meet the criteria our children have met, if there were better coordination of care, and if alerts had been in place to suggest this therapy sooner. Sadly, we’ll never know.
You always hate to get “that call”. Since January, however, I’ve received that call…twice. Dad has been rushed to the hospital. Things are bad. Life-threatening infection. Sepsis. We’ve read the accounts of children beginning to assist with the care of aging parents. My dad is a baby-boomer and so declining health wasn’t a surprise. But this was a dramatic, unexpected turn. They always are.
As a retired registered nurse, professor of nursing and healthcare administrator my mom is certainly more than a capable caregiver. Nevertheless, as one of seven brothers we felt the need to rally and assist with support and coordination of care.
Thankfully, in each instance my Dad’s condition eventually stabilized, but additional complications meant the need to hospitalize him and make plans for ongoing treatment. One common observation made time and again from my parents and family members prominently resonates with me, as I am sure it will with many who work in healthcare. It seems that every time my Dad met new doctors, they treated him like he was being seen for the very first time. Regardless if the clinicians were in the same health system or at times even the same facility, they were unaware of the medications he was taking and what problems he was being treated for. Again, you can imagine the concern as well as the physical and emotional toll going through medical histories and clinical summaries time and again has taken on my parents and family.
These experiences – separated by a decade but united by their similarities – underscore something I believe: that healthcare is ripe for a revolution.
Don’t get me wrong, I’m beyond thankful for the women and men who have helped and treated my family. Surrounding patients like Lilly, Preston and my Dad is an entire system of the finest physicians, nurses, therapists and caregivers ever to walk the earth. The vast majority are motivated by pure intentions – to improve the health and well-being of the patients they serve. Unfortunately, clinicians are experiencing burn-out at unprecedented rates due to excessive stress, financial strains, regulatory burdens and more. The treatment options are sophisticated, non-invasive, and advanced. Facilities are, in most instances, world-class. Data has never been more accessible, rich or important.
But all is not perfect – a significant opportunity exists within the healthcare technology realm.
Recently, my team and I have spent a significant amount of time with several key customers and potential partners to discuss how Holon can help them solve these data interoperability problems that speak directly to the problems my family and many others are experiencing every day.
- Enable effective referral management that leverages current provider workflow allowing real-time communication across disparate systems.
- Surface critical, relevant patient information to clinicians when, how and where they need it.
The response is never why would we do this?
It’s always how can we do this better?
Like many, we are fortunate to work in healthcare IT where we are creating solutions and working with customers that potentially will impact and even eliminate issues such as these.
For me, every time I see Lilly or Preston or hear about my Dad, I know that there’s a better way to deliver healthcare. And I’m committed to working with the greatest minds on the most advanced technology to make it happen to the people like them who deserve it.
With our established, world-class customers who are using our solutions today and with our partners that we will continue to innovate with into the future we look forward to sharing with you how we are introducing these desperately needed solutions to the market.
Through subsequent blogs, webinars and Tweets the team at Holon looks forward to sharing with you these solutions that demonstrate where the passion and heart of our personal lives have intersected with the innovation and brilliance of the customers and creative teams we have brought together. Stay tuned!
Before being promoted to the role of CEO, Bryant was COO and SVP of sales and marketing at Holon. Bryant began his career at General Electric while in college, spending eight years in a leadership rotation in their capital and healthcare businesses across the country. Following his time at GE, Bryant worked in private equity as vice president of business development at the GSI Group and was involved in acquisitions in the United States and Asia. Bryant has held several sales leadership roles within the healthcare IT market, including regional vice president for Medicity, a leading health information exchange solution provider, territory vice president for McKesson Provider Technology Solutions, and most recently as regional vice president of sales at Enli (formerly Kryptiq, a Surescripts company). He earned a B.A. in Communications from Brigham Young University.